How to delete your account

You can delete your Divrite account yourself from Settings. To protect you from mistakes, deletion takes two steps: you confirm by email, and then there’s a 7-day grace period before anything is permanently removed.

Before you start

• Download anything you want to keep. After the grace period, your works can’t be recovered.
• Cancel your subscription so you aren’t charged again. See How to cancel your subscription.

Delete your account

1. Go to Settings → Account and click Delete account.
2. Review what will be deleted and what we keep, then click Send confirmation email.
3. Open the email we send to your sign-in address and click the link. The link is valid for a limited time; if it expires, start again from Settings.
4. On the page that opens, click Yes, delete my account.

What happens next

As soon as you confirm:

• your account is disabled and you’re signed out;
• your share links stop working;
• your topic subscriptions stop running.

Your account is then permanently deleted after 7 days. The confirmation page shows the exact date.

Changed your mind?

Sign in with the same email at any point during the 7 days and choose Restore account. Your works, history and subscriptions will be just as you left them. After the 7 days, the account and its content can’t be recovered.

What gets deleted

• Your works: presentations, documents, web pages and images
• Your search and chat history
• Your topic subscriptions and their reports
• Links you’ve shared
• Files you’ve uploaded, and your avatar

What we keep

• Billing records that we’re required by law to keep
• Usage statistics with your identity removed

For more on how we handle personal data, see our Privacy Policy. For privacy requests, email [email protected].