[help] 12 articles
How can we help?
Short, step-by-step answers for using Divrite. Can’t find what you need? Email us and a person will reply.
[01] 4 articles
Getting started
Your first research, modes, languages and subscriptions.
- How to start your first research Sign in with an email link, ask a clear question, pick what you want back and how deep to go, then find the result in My creations.
- Visual mode vs Deep mode When to use Visual or Deep for questions, and Deep research or Quick web search for presentations and documents, with typical times.
- Which languages Divrite supports The Divrite interface is in English, Chinese, Japanese and Spanish. You can ask in other languages too, and research covers local-language sources.
- How to set up a topic subscription Have Divrite research a topic on a schedule and email you each report. How to create, pause, edit and delete subscriptions, and what they cost.
[02] 3 articles
Exports & sharing
Presentations, edits, downloads and share links.
- How to make a presentation and export it as PPTX Create a researched slide deck in Divrite, review sources and speaker notes on each slide, and download it as an editable PowerPoint file.
- How to change one slide or part of an image Regenerate a single slide from a short instruction, edit slide text directly, or box areas of an image and redraw only those parts.
- How to share your work Create a read-only link to a deck, report, web page or image. Set an expiry, add a password, choose whether viewers can download, or turn it off.
[03] 3 articles
Credits & billing
How credits are counted, top-ups and cancelling.
- How credits work and when they reset What uses credits, how much typical tasks cost, when your monthly credits refresh, and the order in which monthly and top-up credits are used.
- How to buy a top-up pack Add extra credits when your monthly allowance runs low. Who can buy top-ups, how they are used, and how long they last.
- How to cancel your subscription Cancel your Divrite plan from your account. What happens to your credits, works and share links, and how to restart later.
[04] 2 articles
Account & privacy
Deleting your account and getting in touch.
- How to delete your account Delete your Divrite account from Settings. What gets deleted, what we keep, and how the 7-day grace period lets you change your mind.
- How to contact support How to reach the Divrite team by email, what to include so we can help quickly, and where to send billing and privacy questions.
[contact] support
Still stuck?
Email us with the address you sign in with and, if it’s about a specific piece of work, a link to it. We read every message.