The quickest way to reach us is by email at [email protected]. A person reads every message.
What to include
The more of this you include, the faster we can help:
- The email address you sign in with, so we can find your account.
- A link to the work, or its title, if your question is about something you created.
- What you did, what you expected, and what happened instead. The exact wording of any error message helps a lot.
- When it happened, with your time zone.
- Screenshots, if something looks wrong.
Please don’t send passwords or full card numbers. We’ll never ask for them.
Which address to use
| Topic | |
|---|---|
| Using Divrite, bugs, billing and refunds | [email protected] |
| Personal data and privacy requests | [email protected] |
Before you write
Many questions are answered in the help center. For billing in particular, see How credits work, How to cancel your subscription and our Refund Policy.
Didn’t answer your question?
Email [email protected] and tell us what you were trying to do. Or browse all help articles.